Connect your Instagram account

InstaFeedStory connects to a public Instagram profile by username. You do not need to share your Instagram password or sign in to Instagram through the app.

[GIF PLACEHOLDER: Add a short recording that starts on the InstaFeedStory Home page, selects Connect Instagram, enters a public username, and ends when the first posts begin syncing. Blur any private store information.]

Before you connect

Make sure the Instagram profile is public and that the username is spelled correctly. Private profiles cannot be connected because their posts are not publicly available.

You can enter a plain username, an @username, or the full Instagram profile URL. The app cleans up the value before connecting it.

Connect the account

1. Open InstaFeedStory from your Shopify admin.
2. Select Connect Instagram from the setup guide or the Instagram card on Home.
3. Enter the Instagram username you want to display.
4. Select Connect and wait while the first posts, stories, and highlights are collected.

The first posts often begin appearing within a minute. A complete first sync can take a little longer because media is processed in the background.

Once the account is connected, add the widget to your theme. Connecting Instagram supplies the content, but the feed does not appear on your storefront until its app block is saved in Shopify's theme editor.

If the account will not connect

Check that the profile opens publicly on Instagram and that the username has not recently changed. If the app says that the account is private, switch the Instagram profile to public before trying again.

If the profile is public and the username is correct, wait a few minutes and try once more. Instagram verification can occasionally be temporarily unavailable.

Updated on: 10/08/2026